How Chesapeake Bank Protects Your Business

• We reconcile all banking transactions on a daily basis.
• We initiate ACH and wire transfer payments under dual control, with a transaction originator and a separate transaction authorizer.
• On our website, we regularly provide alerts on fraud, phishing and other illegal web activity. In addition, we create and maintain helpful videos and other presentations containing advice for our customers regarding protecting their digital transactions.
• Chesapeake Bank monitors your accounts for suspicious activity. If we see something out of the ordinary, we'll contact you to verify you've authorized the suspicious transaction.
• If your checkcard is lost or stolen, call our 24-hour hotline to have the card cancelled immediately. 866-546-8273.
• Photo checkcards are available for you to add an additional layer of security.
• Your user ID and password for online banking protect you by confirming your identity.
• Multi-level user ID and passwords are available for employees of your business to enforce practices such as dual control and limiting access to certain accounts.
• Chesapeake Bank uses a multifactor authentication system with online banking to ensure you are authorized to enter online even from another computer.
• Online banking automatically times out and terminates your session after an extended period of inactivity.
• Firewalls are in place to provide another layer of security for your online banking information.
• We handle your bill payment claims for you.
• You control who is paid and when they are paid through the bill payment feature of online banking.
• Your bill payment information is kept secure.